Safety & FAQ

This page provides general safety tips and answers to common questions about payments, token delivery delays, and how to avoid scams. It’s an unofficial guide intended for informational purposes.

Safety Tips (Read This First)

Never share your password or verification codes with anyone.
Be cautious with “too cheap” token offers and unsolicited messages.
Avoid repeated payment attempts in a short time to reduce duplicate charges.
Keep receipts/transaction IDs for support requests.

FAQ

Why is my payment declined?

Declines are often related to bank security checks, verification, limits, or issuer restrictions. See Payment Failed and Payment Methods.

I was charged but tokens didn’t arrive. What should I do?

Start by checking status and allowing time for processing, then follow the checklist here: Tokens Not Received.

How do I avoid scams?

Don’t trust “instant cheap tokens” messages, avoid sharing login details, and use authorized payment methods. If you’re unsure, compare guidance across multiple sources and proceed carefully.

Do I need to retry payment if it fails?

Not immediately. First check verification prompts, confirm billing details, and wait a few minutes to avoid duplicate attempts.

Can I get help understanding a payment or delivery issue?

Yes — if you need general guidance (not account passwords), you can reach us via the contact options below.

Need Help or Assistance?

If you need help with payments, token delivery, or general questions, you can reach us through the following channels:

Telegram: @leileitiantiancao
WhatsApp: Scan the QR code below to chat
QQ: 362845915
X (Twitter): @stripchat_cz